I wanted to personally thank you and your team for your service the past couple of weeks. It’s been a strange time with [some changes in the office], and I wasn’t quite sure where to start. The assistance I’ve been receiving lately from Max, Justin and Kevin has been greatly appreciated and extremely helpful. I know that if any issue comes up, your team will be there to assist. So I just wanted to say thank you for your help, because I know it’s not always recognized.

Kevin J. Laramie Assistant Vice President, Trust Operations Supervisor
Darwin Trust Company

Steve did a great job helping me. You have a really nice team supporting FCN and I appreciate the attention, time and patience on everyone’s part.

Rachel Salzman, DVM President & CEO
SwanBio Therapeutics

I just wanted to let you know that your employee, Shatiera, has glowing reports from Jane. Jane felt very taken care of and Shatiera was patient and made sure all of Jane’s questions were answered. I just thought you should know.

Christine Cook Office Manager, Administration & Special Projects
Blue Earth Diagnostics, Inc.

First Class Networks has been an integral part of our business for over four years, managing all aspects of our sometimes complex IT needs. We really enjoy working with each of their team members, each of whom is knowledgeable, patient and a delight to work with. When your needs are urgent, they respond promptly and effectively. They take a comprehensive look at your IT needs and will guide you in making good decisions about managing your systems. We strongly recommend working with the First Class Networks team!

Paul Lukez

Dear Alan and other team members - Justin, Steve, etc... Thank you for your commitment to good quality work, repairs, diagnosis and Customer Service. It's good to have my computer working again, I enjoyed working with you!

Lisa Wexler

Thank you very much for helping Denna and me with our new computer! Denna said you were awesome & knew exactly what needed to be done. Thank you very much.

Tom Saidnawey Owner
Pemberton Farms

Thanks for repairing my computer on such short notice. Really appreciate it. Was able to prepare for my interviews and they went well. So all’s good. And my computer is still working…

Vanessa

Really good feedback about the recent remote support request I sent your way. As we expand our remote/laptop fleet, I will likely be sending more of these your way. Thanks!

Dave Nethaway

Utilizing First Class Networks at Winchester Country Club has been very beneficial for us. There advanced systems support and especially their auto generated reports that identify and resolve issues before they happen has been paramount in keeping up systems up and running. Support is seamless and contact is easy with sound solutions and recommendations for keeping our network, hardware and software running smoothly. Having worked with a firm for some time when we moved over to First Class Networks it was as though we leaped several grades above what we did not realize we were missing. I highly recommend their services.

Paul W. Lazar, CCM General Manager/COO
Winchester Country Club

First Class Networks has done a great job keeping our systems up and running. As a growing business, our systems are constantly changing and we are often updating them - FCN has kept on top of our needs in our changing and dynamic IT environment.

Steven Fisch Amerasport Corporation

For the past decade, First Class Networks has managed our internal IT functions. Their staff are extremely knowledgeable, and have consistently responded in a timely fashion to unexpected PC, server and networking issues. They have been totally dependable.

Brad Boyd President
Culbert Healthcare Solutions, Inc.

I wanted to share my experience with Chuck.

I reached out to him for help regarding a concern I had with a phishing email I received. I did all the appropriate password changes Prior to my call as a precaution since my anti-virus protection caught it however my printer was not acting right and therefor feared malware.

He was extremely professional and spent a great amount of time completely tuning up my laptop.

It is pretty rare to get that type of personal attention to customer care in a help desk or customer service situation.

I wanted someone at First Class to know how appreciative I am for his professionalism and customer support. I am in a sales role and understand the importance of such a skill set.

Please feel free to contact me to discuss further.

Thanks!

John Lukas Regional Sales Manager
Blue Earth Diagnostics