Our Clients

If you’re a busy person like I am, and want easy reliable service, you can trust First Class Networks for all your IT needs. I don’t have to worry about the next crash or virus because I’m confident any issues will get resolved in a timely manner. The communication is superior to that of other IT companies. As a mechanic, I can actually talk to the team and get answers in a language I can understand.

If we get into IT trouble that we can’t solve ourselves, we know that FCN’s expert team is a phone call away. We get more personal service from FCN that we did from our last IT firm. FCN is also very straight-forward with its pricing; our last company nickel and dimed us on every request.

We have worked with FCN for five years, and what impresses me most is the team that President Craig Rabe has put together to work with our agency. First Class Networks’ expertise, responsiveness, and efficiency has been a tremendous comfort. Our clients rely on us to be creative and turn projects around quickly. If we have an IT question or issue, FCN is there for us with second-to-none personalized service and attention to address the situation, so we can get back on track to meet the deadlines for our clients.

First Class Networks has been very effective in stabilizing our IT systems. This has been a huge and satisfying benefit to our staff. FCN was able to analyze the underlying problems with our system quickly, and through a series of cost-effective strategic changes in how our IT systems operate, they have helped improve the system’s operability and stability.

Best of all, President Craig Rabe makes himself available when a situation calls for it. He is very responsive and really cares about his clients.

I wanted to personally thank you and your team for your service the past couple of weeks. It’s been a strange time with [some changes in the office], and I wasn’t quite sure where to start. The assistance I’ve been receiving lately from Max, Justin and Kevin has been greatly appreciated and extremely helpful. I know that if any issue comes up, your team will be there to assist. So, I just wanted to say thank you for your help, because I know it’s not always recognized.

First Class Networks provides us with the sense it is committed to supporting our system, addressing our issues and solving our problems, even if the initial “fix” did not go as expected. They will follow up until we are satisfied. President Craig Rabe is always personally available and treats each customer as if they are his top priority. He will stay in touch and follow up.

Utilizing First Class Networks at Winchester Country Club has been very beneficial. Their advanced systems support and auto-generated reports that identify and resolve issues before they happen have been paramount in keeping our systems up and running. Support is seamless and contact is easy with sound solutions and recommendations for keeping our network, hardware and software running smoothly. When we moved over to FCN after having worked with a firm for some time, it was as though we leaped several grades above what we did not realize we were missing. I highly recommend their services.

First Class Networks has done a great job keeping our systems up and running. As a growing business, our systems are constantly changing and we are often updating them. FCN has kept on top of our needs in our changing and dynamic IT environment.