At age ten, Craig became fascinated with computers when his father, a civil engineer for the Air Force, brought home a TRS-80 computer. Craig spent hours on it, not just playing video games but also learning how to program and save programs onto audiotapes.

Upon receiving his degree in electrical and computer engineering from Clarkson University, he joined Arrow Electronics, selling semiconductors and computer systems to manufacturers.

After working for Arrow Electronics for four years, Craig was determined to fulfill a goal he had set when he was just eleven years old to own a business by his twenty-fifth birthday. Searching for the right opportunity, he discovered that computer novices were underserved. In 1996, using computers he’d assembled with Intel samples of the latest-generation computer processors, he opened the Computer Café when he was twenty-six years old. His new business provided computers to use with high-speed Internet, as well as hands-on computer training, computer sales, and repairs.

In 2013, after business owners repeatedly came to him for help managing their computers, Craig founded First Class Networks to provide local businesses with specialized managed IT services.

In 2018, Craig was inspired to up his cybersecurity game after reading an article in the Washington Post about how hackers had compromised the computers of a Navy contractor and stolen massive amounts of highly sensitive information. He recognized a correlation to increasing incidents of computer security breaches reported by local business owners who’d suffered thefts in the multimillions of dollars. Pooling all his resources, Craig doubled down on security, focusing his team’s efforts on protecting the Boston-area SMB community against cybercrime while simultaneously continuing to provide superior IT support.

Craig subsequently built First Class Networks into a managed security services provider (MSSP), expanded his cybersecurity team, and is regarded as one of the foremost trusted experts in cybersecurity solutions and protection in Greater Boston. His team also evaluates network environments, provides complete assessments of overall security, and implements comprehensive security plans to meet compliance requirements that adhere to HIPAA, SOC, CMMC, and other regulations.

As a servant leader to his community, Craig has been honored as Entrepreneur of the Year in Arlington, Massachusetts. He’s served twelve years on the board of the Winchester Chamber of Commerce and four years as the Chamber’s president. Additionally, he served on the board of directors for the Boston chapter of the Entrepreneurs’ Organization and as a member of the Winchester Rotary. Craig also helps families in need as a volunteer for Food Link, which has distributed over one million meals in the Boston area.