Things go wrong. Files get deleted, ransomware locks systems, or a storm knocks out power. Backup alone isn’t enough. You need a full recovery plan.

What's Included in Our BDR Services

  • Image-based backups of servers and workstations
  • Local and cloud backup storage
  • Regular backup testing and recovery drills
  • Disaster recovery planning
  • Ransomware rollback and data restore

Why Backup Alone Isn’t Enough

Backup is just a copy. Recovery is about time.
If it takes 3 days to restore your systems, you’re losing money. We focus on fast recovery that works when it matters.

Our Approach to BDR

  • Backups are verified and monitored daily
  • We conduct quarterly recovery tests
  • We document recovery steps for your team

Why Businesses Choose First Class Networks

  • Quick recovery, not just safe storage
  • Recovery plans aligned with your business priorities
  • Local support when disaster strikes

 

VoIP & Business Communications

Modern businesses can’t rely on old phone lines. Our VoIP solutions provide the flexibility, mobility, and features today’s teams need.

What's Included in Our VoIP Services

  • Cloud-based phone system setup and management
  • Call routing, voicemail-to-email, and auto attendants
  • Mobile and desktop apps for remote work
  • Integration with CRM and Microsoft Teams
  • Support for desk phones, headsets, and conferencing gear

Why Businesses Upgrade to VoIP

Traditional phone systems are expensive to maintain and inflexible. VoIP allows teams to take calls anywhere, scale easily, and add features on demand.

Our Approach to VoIP

  • Design your call flow and extensions
  • Train your team on using the system
  • Provide support for ongoing changes and issues

Why Businesses Choose First Class Networks

  • Tailored call setups based on business roles
  • Integration with your tools and workflows
  • Local support and reliable call quality

Contact us today for more information 617-765-9440.